Doctors Hospital at Renaissance Patients and Visitors

Guest Relations

Concierge
Services offered by the Concierge:
  • Information regarding our hospital and our services
  • Hospital brochures and pamphlets
  • Computer work station: monitored and limited to 5 minutes
  • Limited faxing and copying requests
The Concierge is located on the first floor of the hospital and is available from 7:00 AM to 8:00 PM For additional information, please call extension 6100.
 
Ambassadors
Ambassadors are located throughout the hospital. They can be easily identified by their navy blue blazers. Ambassadors are available to help you locate a patient’s room, escort you to your destination in our facility or answer general questions.
 
Guest Relations Department
The Guest Relations Department is located on the first floor of the hospital. If you have any concerns or complaints regarding the care or services you have received, please call extension 7275.
 
Information Center
The information booth is located in the main entrance of the hospital.
 
Escorts
A uniformed security representative is available to escort you to the parking area after dark. To arrange an escort or to report any suspicious activity, call the Security department at extension 7911.

Doctors Hospital at Renaissance

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5501 S. McColl Rd. Edinburg Texas 78539 | (956) 362-8677 | 956-DOCTORS

As required by the 2012 Hospital Outpatient Prospective Payment; Ambulatory Surgical Center Payment;
Hospital Value-Based Purchasing Program; Physician Self-Referral; and Patient Notification Requirements
in Provider Agreements
final rule, Doctors Hospital at Renaissance, Ltd is disclosing that it is seeking an expansion
exception under Section 6001 of the Affordable Care Act of 2010.

Doctors Hospital at Renaissance proudly meets the federal definition of a “physician-owned hospital” (42 CFR § 489.3).
As required by law, a list of the hospital’s physician owners or investors is available by clicking here.